Maintenance Agreement


If you prefer to buy your water cooler, boiler or fountain outright, we offer a streamlined maintenance contract which will help keep your machine in the best condition.

A maintenance agreement can be applied to any of our products when purchased outright and in most cases, we can even service existing units from other suppliers.

Inlcuded in the maintenance agreement is:

  • Twice yearly preventative maintenance services
  • Cost of replacement parts and labour
  • Full call out and repair service – next working day
  • 24 hours a day 7 days a week manned Customer Service Centre
  • No additional charge; labour & parts all covered


In many situations, renting water coolers is a more viable option for businesses. All rental agreements include our Totalcare service package in the price, which comprises of all of the above points and more. Call us free on 1-800 Cooler if you have any questions or would like more information on service options.

Maintenance on outright purchases
Maintenace on outright purchases
Telephone 1-800 Cooler